NEW ICANN Policy
in effect as of January, 2014 - This affects ALL .COM, .NET, .ORG Domain Registrants!
ICANN, the regulatory organization responsible for overseeing
the domain-name registration system, has implemented a new Registrant Contact Verification policy
in order to ensure that Registrants keep their domain contact information valid and up to date. The Registry is
enforcing this policy by requiring all Domain Registrants to verify their contact info whenever a new domain is registered,
or whenever your contact info has changed. If you receive an email notice requesting that you validate your contact info,
you must follow the link in the validation email to complete the process. Otherwise, failure to confirm your domain contact
info will result in the domain being SUSPENDED at the Registry. You can read more about this new ICANN policy
Questions? Please contact us.
To register a new .COM, .NET,
or .ORG domain name, click
here and enter the domain name you wish to register, if
it is available, you'll be given the option to register. If
it is already taken, you'll be given the option to check another
a new .COM/.NET/.ORG Domain Registration
To register a new .CA domain name, click
here to use the Vaxxine Domain
Lookup Tool to first check if your desired domain name
is available. Simply enter the domain name you wish to register
on the following screen. If it is available, you'll be given
the option to register. If it is already taken, you'll be
given the option to check another domain. Start
a new .CA Domain Registration
possible renewal term will depend on the balance of your original
registration term left prior to renewal, up to a maximum of
Not sure when to renew your domain, or how much time is left
on your term? Use the Domain
Lookup tool (WHOIS) to view your domain's renewal/expiry
your .CA domain name Do you have a .CA Domain Administration
Account? You can renew all of your .CA domain names without
the need to send e-mail confirmations by using the .CA
Domain Management interface. Otherwise, you will need to
follow an e-mail link every time that you wish to renew your
domain. Please Note: We can only renew
your domain name if we are listed as your registrar. Otherwise,
you will have to transfer
your domain to Vaxxine before we can renew it for you.
.CA online self-management is available for modifying domain nameservers (for pointing your domain record to specific Host).
To manage your .CA domain, log in here.
If you have previously registered a .CA domain through Vaxxine, but do not have a .CA Domain management account,
you can create one here.
*Note that the .CA online management system is currently limited to modifying domain nameservers.
If you require other modifications to your .CA domain record, we will update your domain record manually for you.
This includes Contact information changes, WHOIS privacy settings, etc..
Additionally, if your require an authorization code for your domain, or have any questions related to your domain registration,
contact us with details of the changes you require, or any questions you might have, and we will act on your request asap.
IMPORTANT! Please note that we can only accept requests from the current Registrant
or Administrative contact for the domain. If you are a third-party acting on behalf of a domain registrant, please have
the current registrant contact us to request changes to their domain.
registered a Domain, but it's not 'working'"?
on the choices you made during the registration process, you
may still need a Hosting account before you can "use" the domain.
If you haven't ordered Hosting for the domain, see our Web
Hosting site. If you are looking for information on building
for your domain, look
do I manage my .COM/.NET/.ORG Domain"?
in here to manage your .COM/.NET/.ORG Domain
More information on managing your .COM/.NET/.ORG Domain can
*Note that the .CA online management system is currently
limited to modifying domain nameservers. If you require other
modifications to your .CA domain record, we will update your
domain record manually for you. This includes Contact
information changes, WHOIS privacy settings, etc..
Additionally, if your require an authorization code for
your domain, or have any questions related to your domain
contact us with details of the changes you require, or
any questions you might have, and we will act on your request
note that we can only accept requests from the current Registrant
or Administrative contact for the domain. If you are a third-party
acting on behalf of a domain registrant, please have the
current registrant contact us to request changes to their
If you let your domain expire, it is
shut off at the Registry level on the expiry date. This means
the domain, and any services associated with it (website,
email, etc.) will cease to function until the domain is renewed. It
is each Registrant's responsibility for renewing their domain
on time. Vaxxine makes every reasonable effort to notify
Registrants by email well in advance of your domain's expiry
date. Prior to expiry, multiple Renewal Reminders are sent
via email to the contact address listed on the domain record
as a courtesy to Registrants. If you fail to receive a renewal
notice, it could be because a) your email spam filter has
accidentally misidentified the Renewal Reminder as SPAM,
or b) you have not updated the email contact address that
you used to register the domain with. If your email address
ever changes, it is the Registrant's responsibility to also
have this updated on your domain record. Having current,
valid contact information is a mandatory requirement for
all Registrants. This is critical, because if you forget
to update the contact email address for your domain, you
may not receive Renewal Reminders. Vaxxine is in no way obligated
to contact Registrants to alert that the domain name registration
is expiring by any other means, and it is entirely the registrant's
responsibility for keeping track of their expiry dates to
ensure the domain is in good standing.
If you are unable to renew online, it may be that you've
waited too long to renew the domain, and it has entered into
Redemption Grace Period. If so, you may still be able to
renew the domain, but additional fees may be required to
reclaim and renew the domain. Redemption fees are covered
in the next section. If you need to redeem and renew an expired
are Domain Redemption Fees"?
To avoid additional Registry associated
fees required to reclaim and renew a domain after it has
expired, it is strongly recommended to renew your domain
on time, otherwise you may be subjected to an additional
fee known as a "Redemption Fee" (that we pay to
the associated Registry) before you can salvage an expired
domain and have it renewed.
The redemption fees vary depending on the type of domain
you are redeeming:
.COM, .NET, .ORG domains: $100
.CA domains: $75
Note that redemption fees do not include the renewal fee.
If you need to redeem and renew an expired domain, contact
us. Redemption fees were introduced by the Registry to
provide an extended period of time after expiry date to allow
an opportunity for registrants to reclaim and renew the domain
before it is deleted/released, as well as to encourage Registrants
to renew their domains on time.
For domain name related questions, please
Admin. For information or questions about Hosting your
domain name at Vaxxine, see our Hosting
page, or please contact our Sales
Rights and Responsibilities
What is the "Registrants
Rights and Responsibilities" document? This new
document was created by ICANN,
in consultation with registrars, and identifies available
registrant rights and responsibilities. The published document
is the result of initial input from a joint working group
of the Generic Names Supporting Organization (GNSO)
Council and the At-Large Advisory Committee and subsequent
consultations with the registrars.
The aim of this document is to provide a "plain language" summary
of registrant rights and responsibilities that currently
exist under the 2009
RAA. According to ICANN rules, we are obligated to make
this information available on our website, in order to be
in compliance with ICANN requirements. Please review the
following document on ICANN's website.