ALERT: Misleading Advertising from Domain Registry of Canada (DROC)
Several of our customers have called asking about mail and faxes they have received from a private company called "The Domain Registry of Canada". This company is no way affiliated with Vaxxine, and should not be confused with CIRA (Canadian Internet Registration Authority). "Domain Registry of Canada" has sent misleading solicitations to our customers which appear to be a renewal notice or a bill, but in fact are a cleverly disguised solicitation to try and convince customers to transfer their domains away from Vaxxine. Click on the the picture to the right for a larger version of what this notice looks like. The mailings allegedly give the impression that domain name holders are existing customers of, and have to re-register their domain names with, the Domain Registry of Canada (DROC). Neither of these elements are true.

Other Registrars are also aware of DROC's misleading advertising. If you act on any materials from "Domain Registry of Canada", you may inadvertently transfer your domain services to them and possibly be obligated to incur additional renewal fees for your domain. Always read the fine print, beware of scammers. If you receive what "looks" like a bill/invoice from a company you've never heard of, be especially wary.

What can you do?
We want to help you prevent your domain name registration from being moved to another company by being tricked into renewing with another provider. If you receive mail that appears to be an invoice, which is in fact a solicitation for business, you may be the target of a fraudulent or false invoicing scheme. If you are a Vaxxine client and would like us to check the status of your domain, please email us. We'll be able to check the status of your domain and advise you. Your domain can not be transferred away unless you authorize it.

If you've already sent a payment to "Domain Registry of Canada"
If you have already sent money, we suggest you contact your bank or credit card company regarding your options of having payment stopped or reversed. If your domain is transferred away, you will not be able to manage the domain in your account with us, and won't have access to the services we provide for this domain.

If you think that you have been a victim of this operation or others like it you are encouraged to contact the Government of Canada Competition Bureau:

Competition Bureau Complaints Information
http://www.competitionbureau.gc.ca/epic/site/cb-bc.nsf/en/h_00130e.html

Competition Bureau Complaints Form
http://www.competitionbureau.gc.ca/epic/site/cb-bc.nsf/en/01260e.html

Call the Competition Bureau toll free at 1-800-348-5358

The RCMP has a Fraud web site for more information:
http://www.rcmp.ca/scams/index_e.htm