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CIRA's
policy for Manual Change of .CA Domain Administrative Contact Email
(MCACE)
The Canadian Internet Registration Authority (CIRA) has implemented a Manual
Change of Administrative Contact Email(MCACE) policy. Note that this policy
ONLY applies to .CA domain registrants who have lost their CIRA user account
and
password
information (necessary to approve updates) and cannot retrieve it because the
administrative contact email address associated with their domain registration,
is no longer valid or functioning. If you believe that the email address you
registered with the domain IS still valid, you can retrieve
your CIRA user account and password here.
If you are unable to retrieve
your CIRA user account and password because the email address in your
domain record is no longer valid, you will need to complete the following
procedure in order to have CIRA complete a Manual Change of Administrative
Contact Email address (MCACE) for the registered domain. Registrants
must begin by downloading the applicable form below.
These forms are in Adobe PDF format. Once you have
downloaded the applicable form, open it, complete it, print it, and
sign the form in front of a witness as described in the downloadable
MCACE forms below. The completed form must then be faxed to Vaxxine at:
Fax
No: 905-685-8152, Attention: Vaxxine Domain Admin |
| Once we receive
your fax, we will submit the requested changes to CIRA. CIRA will
normally complete the process within 5 business days. A link to download
the MCAC form appears below. Note that you will need either Adobe
Acrobat, or the free Acrobat
Reader software installed to view, complete, then print the completed
form. |
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Download
the appropriate MCACE form
Download and complete the applicable CIRA form below and complete the appropriate
fields as described in the form. Fax the completed form to Vaxxine. Completed
forms are then submitted by Vaxxine to CIRA (the .CA registry) for processing.
Note that in some cases, CIRA may require additional documentation. We will
advise if that is the case once you submit your completed forms. |
| IMPORTANT: All
required* fields in the form must be completed. Any missing information
will delay the process, and/or result in the request being rejected.
Please ensure that the appropriate fields are completed accurately. |
Forms
for individuals
Select this form if the registrant is an individual:
Download MCACE for individuals (PDF
- 175KB) |
Forms
for non-individuals
Select this form if the registrant is a non-individual - eg. Company, association,
etc., as was defined when the registrant/domain was registered:
Download MCACE for non-individuals (PDF
- 176KB) |
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Please
Note:
- If you are not sure if your domain is registered as an individual, contact
us to verify it for you.
- If you are not sure what email address you used to register your
domain, try to retrieve
it, or if that fails, contact
us to verify your registered email contact
- If you have any other questions about this procedure, please email domain@vaxxine.com
- The completed form must be faxed to Vaxxine at 905-685-8152, Attention: Vaxxine Domain Admin
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16 years of Reliable Internet Service, 26 years of Expert Computer Service. Call Vaxxine 905-685-1539
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